Setting up Equipment (All Admins)
All Admins within Work Order Management have complete access and can manage equipment. However, if an Admin gives a Sub-Admin permission rights to manage equipment, they will also see the Settings>Basic>Equipment only tab on their dashboard (see below).
Add any piece of equipment that a work order is created to address (ex: Carrier Unit, Boiler, Vehicles/Fleet, etc.).
To add your equipment, go to Settings>Basic>Equipment (as shown above), located on your left side bar, then choose "Add New Equipment" (see below).
Next, add the Equipment Name, associate the equipment with one or more Service Categories, add the Equipment Description, add the Location of the Equipment (see below). Notice that you also have the option to retire your equipment!
You will notice a few default fields that have been added to equipment, such as the Manufacturer, Model #, Serial #, Date-in-Service, Warranty Exp - Parts, and Warranty Exp - Labor date as shown in the attachment below.
NOTE: When the Warranty Exp - Parts expire, the name of the equipment will be highlighted in RED as well as the expiration date!
You also have the ability to upload "Images", "Attachments" from your computer and "Documents" from your Document Library that you want associated with the equipment. If you want to include more information about your equipment, you can add your own "User Defined Fields", so that when equipment is added, these additional fields will also be populated.
Note: Once a piece of equipment has been added, you are able to "retire" (see below) it at any time, yet retain all records associated with it.
If you want to export your equipment list, click on the green "Export Equipment" button. Then you will be directed to another page where you can select any or all the fields you want to export and even order them according to how you want to see them.
Within "Equipment", you can track the work orders associated with each piece of equipment. This will help with the future planning of replacements as well as help manage the people working on them.
Related Articles
Setting up Locations in Facility Tracker
A LOCATION is used to separate work orders across physical locations. At least ONE LOCATION IS REQUIRED to create a work order. NOTE: If you have a large number of locations, you can separate them out under a "Parent" Location by "Dragging" any ...Setting up Spaces
Overview of Creating Spaces in Facility Tracker: NOTE: If you signed up for the Event Scheduler, prior to signing up for Work Order Management, your spaces will be pre-populated for you. NOTE: Once you add the new space, it will also be displayed on ...Setting up Email for Work Order Request
Admins can now setup inbound emails addresses to process work orders! This has been a highly requested feature to make submitting work orders easier for your users. Once setup, users can simply email their requests including attachments and they will ...Adding Equipment to a Work Order
When you add a work order, based on the Location and Service Category selected, you can view and select any piece of equipment that is associated. If the equipment is also associated to a particular Space, you will need to select the Space. When you ...Optimal Browser Settings when using Facility Tracker
When using eSPACE, we always recommend using either the CHROME or FIREFOX browsers for optimal usage. The grids on the Event Scheduler and Work Order Management dashboards refresh in REAL time. Therefore, things can change very quickly! If you choose ...